Sundried Customer FAQs. We have compiled a list of the common frequently asked questions our website visitors and customers ask. Please contact us if your answer is not found below.
We bring our staff and supply chain to the forefront of the business and pride ourselves on the relationships we rely on to bring our products to market. No longer is production left out of sight and out of mind, but in fact, it has become paramount to our brand ethos. Whilst Sundried respect our sport to know we need to use materials which wick sweat, stretch and work with our bodies, we also want our fabrics to work towards a better impact on the environment and do this by producing our fabrics in Portugal with the mitigation of harmful substances, pollution and other environmental hazards. We are audited by the Low Carbon Innovation Fund to ensure we minimise the carbon footprint throughout the full lifecycle of our clothing through its design manufacture, distribution, use and disposal.
Sundried is handmade in Portugal. We source local, accredited fabrics which minimise our carbon footprint.
Sundried offer a full 30 day return policy for an exchange or full refund.
Delivery is free in the UK and Europe.
Sundried uses a carefully selected network of delivery companies. Typically our packages are sent with Royal Mail or MyHermes. Royal Mail in the UK is usually next day delivery. MyHermes typically takes 1 - 3 days but it is a tracked service.
If you are interested in becoming a Sundried Ambassador please visit our ambassador pages and complete the form at the bottom of the page.
Sundried has received investment from the Low Carbon Innovation Fund. Part of their process is an auditing of our business and services. We work with their auditors to reduce our carbon footprint and help document the carbon savings. Read more on our low carbon practices.