If you have any questions about Sundried you should find them answered below. Please contact us if your question is still not answered after reading the FAQs.
We bring our staff and supply chain to the forefront of the business and pride ourselves on the relationships we rely on to bring our products to market. No longer is production left out of sight and out of mind, but in fact, it has become paramount to our brand ethos. Sundried respect our sport, understanding that we need to use materials which wick sweat, stretch and work with our bodies, but that we also want our fabrics to work towards a better impact on the environment. We do this by producing all of our fabrics with the mitigation of harmful substances, pollution and other environmental hazards.
Sundried offer a full 30-day return policy for an exchange or full refund. For a return to be accepted, all goods must be unworn, in perfect condition, in the original packaging, and with tags still attached. All items must be free from any marks and odours, including deodorant marks. If you do send back an item that has been worn and does not meet these standards, we will not process your refund and you will be liable for the cost of delivering this item back to you.
Standard delivery is free in the UK. Yuu can also pay for upgraded delivery services. For European and Worldwide shipping we generally charge 50% of the actual cost to ship. If you are outside of the UK you may also face extra customs charges which are beyond our control.
Sundried uses a carefully selected network of delivery companies. Typically our packages are sent with Royal Mail or MyHermes. In the UK, Royal Mail aim for next day delivery, but this is not guaranteed. MyHermes typically takes 2 - 5 working days but unlike Royal Mail, it is a tracked service. We also offer paid next working day delivery. If you are outside of the UK you may experience delays with customs.
If you are interested in becoming a Sundried Ambassador, we'd love to hear from you. Please visit our ambassador pages and complete the form at the bottom of the page. We will respond as soon as possible.
